Shipping and returns processing

We will send your order insured with DPD within 6 working days.

Our shipping costs are €5.95 within Austria and Germany, €15.95 within the EU, €24.95 to the rest of Europe and €49.95 to the rest of the world.

REVOCATION

You can return any item within 14 days without giving a reason, as long as it has not been worn and is in perfect condition. Please try the items carefully so that there are no signs of use and, if possible, send the goods back in the original packaging. There is no right of return for worn or washed textile items.

Items must be securely packaged to prevent damage in transit. the

Please report the exchange to us by email ( retoure@alippa.com ) or by phone ( +49 8802 6779012 ). Sometimes packages get lost... Only then can we guarantee a smooth process!

Please seal the package securely and send it back insured to our warehouse at the following address:

victoria v Doderer (it's alippa)
Voitstrasse 2
80637 Munich
Germany

The costs of the return are to be borne by the buyer.

EXCHANGE, REPLACEMENT AND REFUND:

After receipt and inspection, the exchange or refund will be made as soon as possible. Normally, the refund is made within 14 working days.

COMPLAINTS, COMPLAINTS, QUESTIONS:

Although we compile, check and pack the orders very carefully, incorrect deliveries may occur in individual cases. In this case and also with all other questions we are at your disposal by email: retoure@alippa.com